
- List view of Forms We've dramatically enhanced the list view of Link2forms, allowing users to better organize, manage, and search for an increased number of forms.
- Create/Edit Forms Top half of General page This section includes each forms basic settings, like name, URL, introductory message, image, and category
- Create/Edit Forms Bottom half of General page This section includes some of the cooler features of Link2forms, namely post submission workflow, assigning the ownership of a form, setting the column wide, and several suppression options
- Contact Fields Whether you're adding new contacts to a database, or updating existing ones, you need to configure which contact fields will be included in the form, and which Act! fields they'll be mapped to
- Questions Not all forms will include questions, but for those that do, you want to capture that information effectively, and have it recorded back to Act!. What's more, you want to report on the results.
- Appearance While forms support a lot of customization, we've divided the options into three main customization styles based on different use cases
- Customize Style You want to make forms blend seamlessly into any webpage, and this section allows you to do so







Watch Link2forms Working
Linktivity Online Productivity Suite
Generate online leads
Link2forms provides Act! users with an easy-to-use online "Forms" or "lead capture" tool as part of the Linktivity product Suite.
Easily segment responders
Unlike other 3rd party add-ons, Link2forms is the only one to write directly to the database using the WebAPI, meaning it can be used with hosted databases, Act! Connect, and even the new Act! CRM SaaS.

Automate Follow-ups
Link2forms allows you to create easy mobile-friendly forms to harvest many types of data from customers, such as Newsletter Sign-up, Service or Quote Requests, Online Surveys, Membership Feedback, polling, elections, you name it.
Easily Report on Feedback
And nothing get's missed with Link2forms as you're alerted immediately after each submission, with a breakdown of their individual form responses.
Features Comparison Chart
Link2forms is available in Standard and Team Editions, to support the needs of individual sales reps and workgroups. A number of features and functions are exclusive to Team edition, and the comparison chart below provides a good illustraiton of those differences. The biggest difference between the two tiers is the ability to share quoting resources and data with others, so features like shared data, templates, dashboards, product and image databases are exclusive to the Team edition.
Features | Standard Edition | Team Edition | ||
---|---|---|---|---|
Create Online forms & surveys that feed results back into Act! | ||||
Create follow-up activities in Act! based on form or survey submissions | ||||
Detailed survey reporting of results | ||||
Ability to create a form link or embedded HTML for publishing | ||||
Works with Web API and KAPI | ||||
Support a variety of default layout styles | ||||
Supports Captcha | ||||
Automatically adds contacts to Act! group upon submission | ||||
Recognizes existing contacts & creates new ones when form completed | ||||
Easily clone existing forms | ||||
Works with Local & Web databases | ||||
Include uploading attachments with forms | ||||
Instant Notification of form submissions | ||||
Ability to assign form ownership to other users | ||||
Ability to trigger follow-up activities for other users | ||||
Cost | $180/ year/user | $240/ year/user |
Make Better Decisions With more Data
using Link2forms
Link2forms provides Act! users with an easy-to-use online "Forms" or "lead capture" tool as part of the Linktivity product Suite. Unlike other 3rd party add-ons, Link2forms is the only one to write directly to the database using the WebAPI, meaning it can be used with hosted databases, Act! Connect, and even the new Act! CRM SaaS. Link2forms allows you to create easy mobile-friendly forms to harvest many types of data from customers, such as Newsletter Sign-up, Service or Quote Requests, Online Surveys, Membership Feedback, polling, elections, you name it. Image The best part is Link2forms is completely integrated with Act!, with incisive online reporting capability that provides you the visibility you need to interpret and respond to customer feedback effectively and quickly. And nothing get's missed with Link2forms as you're alerted immediately after each submission, with a breakdown of their individual form responses.
Features
Here are some fast facts on Link2forms every Act! user should know:

Reporting
Feedback is of little value if it's difficult to parse or understand. Link2forms provides online reporting to help you analyze all your forms or survey results in a variety of chart formats or KPI's.
Save time by cloning forms
Many forms contain the same fields and structure, but are used for different purposes. If you want to create one product form for your website, you can easily duplicate that form for other products on your site, with each forms responses going into their respective Groups in Act!.
Choose which contact fields are included
Easily map any number of primary contact fields from your database and select which one will be used for duplicate checking (typically email field). Forms soliciting feedback from existing contacts can use minimal fields, but ones where you're harvesting feedback from new contacts can include a more complete list of fields.
Secure your form from bots with Captcha
Nothing worse then building & publishing a form only to have it overrun with bots that create fake contacts in your database with bogus responses. All our Forms/Surveys include a captcha at the bottom to safeguard your forms from such attacks.
Process easy online form submissions
Provide them the form or survey to complete online and have those responses automatically & securely added to the History of the contact, and then added the responders to a group in your Act! database that Link2forms created for that form. You can even prevent multiple submissions from the same person.
Customize your form to fit your website
Choose from three different design styles, using single or multiple columns, and control every design aspect of your form so it fits seamlessly into your website placement. You can even use our "Embed Code" feature to grab the custom code for iframes so the form auto-fits in both width and height to your page - even if you inserted it into a narrow column for a Call To Action form.
Easily select background color, the number of columns to use, and how your questions will span across those columns. You can even incorporate a unique form-specific image to post at the top of the form/survey page.


Works with Local & Web databases
Link2forms works with Cloud databases using the WebAPI, and local databases using Act! Connect Link. As long as you have an Act! subscription, you can publish forms & surveys more successfully with less effort using Link2forms.
You can even use the Keystroke API (K-API) to support Linktivity features for Act! Pro and off-plan Premium users.
Update or add Act! Contacts
If the contact that completes a form/survey is in your database they are automatically added to the new Form group, and if they're not, they get created in Act! as a new contact and then added to the group. In cases of existing contacts, no field data gets overwritten
Instant Notification of form submissions
Get an instant email alert whenever a form or survey is completed, advising you of who provided the submission and what their responses were. The same information is written to the Contact History (including attachments) for more reliable record keeping.
Personalized surveys
Choose from six different question types (single-line text, memo, single-select, and multi-select drop-down menus, checkbox, number, rating, rating with the slider, and file upload) for your form or survey, and easily manage their order of sorting. You can even use drop-down lists that support free-form content to capture those "Other" responses.
Link2forms allows you to include a simple introduction at the beginning of your questions, and divide your form into sections with Section Headers.
Include uploading attachments with forms
Add an upload field to your form to support people uploading attachments like resumes, images, etc. The attachment is included with the same contact History as the text responses.

Specifications
Price
$180 per year/per user
Trial Period
14-days
Trial Link
Licensing Type
Subscription/user/year
Prerequisites
Act! subscription with WebAPI or perpetual Act! license using K-API
Act! Platform
Act! for Web and Act! for Desktop
Compatibility
Act! v18 and newer
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