Have any questions?
Get more out of Linktivity with MailMerge
Survey Success Made Simple: Link2surveys
Enhance your Act! experience with in-depth customer insights
Streamline Customer Insights with Link2surveys
Gaining valuable customer feedback doesn’t have to be complicated—Link2surveys makes it simple!
Understanding your customers is essential for tailoring your products and services effectively. Without this insight, it’s like navigating without a map.
Link2surveys is designed to help you create customized, brand-aligned surveys that gather critical customer feedback, empowering you to make well-informed business decisions. The platform allows you to build dynamic surveys with decision trees that adjust based on responses, ensuring relevant questions are asked. This approach boosts engagement, speeds up survey completion, increases response accuracy, and reduces drop-offs.
More completed surveys mean deeper insights.
As the only survey tool integrated with Act!, Link2surveys ensures seamless data transfer and triggers follow-up actions. It adds new contacts and updates existing ones in your database, and can identify potential leads from survey responses, enrolling them automatically in AMA campaigns.
Link2surveys is set to become a key tool in your marketing and sales strategy, helping you gather the customer feedback needed for smarter decisions.
Link2surveys Features
Link2surveys offers a comprehensive survey solution integrated with Act! CRM, enhancing data collection and workflow efficiency. Here are some of the key features included:
- Deep Act! integration through the Web API for better data harvesting and post-survey workflow
- Unlimited number of surveys, questions, and responses
- Full customization with custom colors, images, and logos
- Skip logic and answer summaries
- Data exporting of results to CSV and XLSX
- Link2shrink integration for human-friendly survey links
- Source tracking fields to learn where your surveys are being found
- Automatic triggering of drip campaigns and CRM follow-ups
- Mobile responsive setup and surveys
- Watermark images with adjustable opacity
- Saveable sandbox feature for testing surveys and logic
- Multilingual support, including English and French
- Shared image library across the Linktivity workspace
- Diverse question types with Act! field mapping for answers
- Comprehensive reporting with charts, graphs, and KPIs
- Enhanced security with Captcha support, duplicate suppression, and email verification
- Identify and segment hot prospects in Act! based on survey responses
- Advanced navigation options
How Link2surveys integrates with Act! CRM
- Automated Contact Updates & Additions: New contacts are added to the Act! database, and existing contacts are updated.
- Answers Written to Act!: Customer feedback is recorded directly in the History of each contact who responds to the survey.
- Field Updates: Link2surveys allows field mapping to update fields in your Act! database, facilitating more accurate segmentation based on feedback.
- Segmentation: Accurate segmentation improves marketing campaigns. Respondents are automatically categorized into groups created by Link2surveys in Act!.
- Group Your Hot Prospects: Respondents can be added to specific subgroups based on their survey responses for targeted prospecting.
- Work as a Team: Build surveys for other Act! users and assign them as the survey owner to receive all feedback.
- Automate Follow-ups: Schedule follow-ups in Act! for contacts who complete the survey.
Surveys Feed
Act! Directly!
Act! Directly!
- Group your hot prospects: Respondents can be added to specific subgroups based on how they respond to answers for better prospecting
- Work as a Team: You can build surveys for other Act! users, and assign them as the survey owner so they get all the feedback*
- Automate Follow-ups: Schedule follow-ups in Act! with those contacts that complete the survey*
Your Gateway to Enhanced Customer Insights
Be part of the innovative businesses that lead the way with Link2surveys – the solution designed to streamline the creation, collection, and centralization of survey data within your Act! CRM. Discover the next generation of survey management: seamless, effective, and fully integrated.
System Requirements & Subscription Terms
- A current Act! subscription (Act! v18 or higher)
- Act! security role of "Standard" or higher, with WebAPI permissions assigned
- Act! Premium Cloud or Act! Premium with a WebAPI URL, or locally install Act! Connect Link
- Act! WebAPI v1.0.409.0 or K-API
- All prices listed are in USD, and billed per user/per database
Deep Dive Webinar Recording
License Management, Stock and E-commerce
Comparison Chart
Features |  Standard Edition |  Team Edition | ||
|---|---|---|---|---|
Full Act! CRM integration | ||||
Unlimited surveys, questions, and responses | ||||
Full customization options | ||||
Skip logic and answer summaries | ||||
Data exporting & detailed reporting | ||||
Savable sandbox feature for survey and logic testing | ||||
Wide variety of question types with Act! field mapping of answers | ||||
Security features like Captcha support, email verification, duplicate submission suppressions, and more | ||||
Identify and segment hot prospects with Act! based on one or more survey responses | ||||
Shared image library across other Team products | ||||
* Upload images from your computer and insert them into your survey on any survey page. Share this image library across all Linktivity Team products in your workspace | ||||
CRM workflow with automatic scheduling of follow-ups | ||||
Effortlessly generate post-survey follow-up activities directly from the Link2surveys dashboard once a survey has been successfully completed. | ||||
Link2shrink integration | ||||
Link2shrink has one job and that's to shrink your links - hence the name. Link2shrink is similar to other URL shortening services, except that it is designed to save you time & money by working seamlessly with Linkivity addresses and external webpages. | ||||
CC field to alert others of submissions | ||||
Link2shrink has one job and that's to shrink your links - hence the name. Link2shrink is similar to other URL shortening services, except that it is designed to save you time & money by working seamlessly with Linkivity addresses and external webpages. | ||||
Trigger drip campaigns upon survey completion | ||||
Within the Link2surveys dashboard, you can easily create and fine-tune Drip campaigns, setting up automated and personalized email sequences to engage your audience over time. | ||||
Assigning another Act! user as campaign owner | ||||
Within the Link2surveys dashboard, you have the capability to delegate campaign ownership to another user, ensuring efficient management and collaboration within your team. This feature empowers you to seamlessly transfer responsibility for campaigns and streamline your workflow, enhancing productivity and ensuring successful campaign execution. | ||||
PRICE | $180/yr | $240/yr | ||
Key Features of Link2surveys
Powerful Survey Tools Made Simple
Quickly master the art of creating visually appealing, multi-page surveys with features like skip logic and answer summaries. Even if you have no prior survey experience, you'll be up and running in minutes.
Effortless Act! Integration for Effective Lead Management
Link2surveys automatically organizes survey respondents into a group, with the option to further segment them into subgroups based on their answers. Additionally, Link2surveys can be set up to schedule follow-ups with promising leads uncovered by your surveys
Comprehensive Reporting with Charts, Graphs, and KPIs
Gain valuable insights with easy-to-understand KPI reports, and advanced charts and graphs that help you analyze survey results effectively.
Robust Security to Protect Your Data
Link2surveys implements several security measures to ensure the privacy and integrity of your results. Features include Captcha protection, prevention of multiple submissions, and the option to exclude answer details from submission confirmation emails.
Seamless Data Integration with Act! Contact History
Survey responses are instantly logged in the contact history, and contacts are organized into groups for streamlined follow-up.
Versatile Workflow Tools for Enhanced Automation
Respondents are grouped and further segmented for targeted Act! Marketing Automation campaigns. Automated follow-ups and drip campaigns can also be triggered based on survey completion.
Customize Your Surveys with Design Tools
Link2surveys offers extensive customization options, including watermarks, embedded images, corporate branding, color and font adjustments, multiple design templates, and a shared image library with other Linktivity Team products.
Link2surveys Screen Shots
