Does your CONTACT US page serve your business needs?

Most websites have a Contact Us page. They're so common, in fact, many business owners treat them as an afterthought, leading them to often fail at their most basic objective; to effectively engage visitors. This may seem of little consequence, but an inefficent Contact Us page can hurt businesses more than they suspect, because whether this initial engagement translates into a lead, an answered question, or simply making the visitor feel heard; this page is the start of most business
Est-ce que votre site Web s'intègre bien avec votre CRM? Sinon, pourquoi pas?

La plupart des sites Web comprennent des formulaires. Certains sont pour les demandes de soumissions ou de service et les demandes de renseignements sur les produits, tandis que d’autres n’ont que la page ‘’Nous joindre’’. Quoi qu’il en soit, la destination finale de ces formulaires ne doit être dans un courriel. Les courriels peuvent être manqués, et même lorsqu’ils atteignent leur cible, ils ont toujours besoin de quelqu’un pour taper tous les informations du formulaire
Link2quotes soon to be available in Team Edition

The most common reaction we've had from resellers after demonstrating Link2quotes was "wow, all those features at that price, you're giving it away". It's true, Link2quotes is a full-featured quoting solution that costs less than a quarter of comparable quoting products, but we felt pretty good about the pricing. At $10/month/user (billed annually), any Act! user could be set up within minutes and deliver, track, and close professional quotes with little or no training. As we like to say,
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How to intelligently ask your customers what they need

Some questions are easier to answer than others, but sometimes the trick is in asking. If you want to understand what your customers need or want, ask them, but this is often easier said than done. For instance, do many business people have time to call all their customers, arrange a meeting time, and then extract from them what they want or need? More often than not, these customers will be busy with their own business, and be more interested in wrapping up the call quickly than sharing their
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